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Our platform follows region-specific rules to keep your personal information and money safe from the moment you make your first deposit in $ until you make your last withdrawal. Only people who have permission can see sensitive data. They do this by using advanced encryption and authentication methods. Independent auditors keep an eye on all approved and certified channels that handle all financial transactions, such as adding money to an account or checking the balance in $. Under Canada law, we never share, sell, or rent personal information without clear permission. Account holders can change their consent settings at any time and ask for a full data export or deletion. Regular privacy reviews make sure that the rules are followed and that they keep up with changes in the law. Children under the legal age in Canada are prevented from registering or using our services. Contact our support team for detailed policy documentation or specific requests regarding your records and security practices. Protect your profile and enjoy a transparent, fair play environment built for Canadian enthusiasts.
Players from Canada using the platform’s services will encounter targeted data collection methods strictly aligned with operational needs and Canada regulations. Accurate information handling is crucial for smooth payments, such as deposit to $, balance management, account recovery, and compliance checks. Only relevant data is stored, ensuring user interests are protected at every stage.
| Category | Purpose | Examples |
|---|---|---|
| Information about registration | Setting up an account and identifying yourself | Name, date of birth, email, and address where you live |
| Financial data in $ | Managing payments, withdrawals, and anti-fraud checks | Details about cards, e-wallet accounts, and transaction logs |
| Device & Session Data | Optimising and securing the Platform | IP address, browser type, and session activity |
| Verification Documents | Confirming identity and following the law | Documents that prove who you are and where you live |
| Gameplay behaviour | Personalised gameplay behaviour and features for responsible play | Game interactions, betting history, and how long you played |
Collection is closely linked to how well the service works and what the law says. We collect information directly when you sign up, process a transaction, verify your identity, and use technology to help deliver services. Only staff who have been given strict permission can see sensitive records.
When a player from Canadian signs up for an account, they are given a detailed consent form that explains how their data will be used. Users must check the permission box before moving on to show that they agree with the practices that have been laid out. Separate consent requests pop up for extra features like personalised offers or taking part in promotions. Players can decide whether or not to let their contact information be used for marketing. No promotional messages are sent without the permission of each person.
Registered account holders can review or change agreements through their profile settings at any time. Withdrawal of permission is immediate, unless certain data needs to be kept for legal reasons in Canada or because money is still being transferred in $. Users are told that conversations or chats may be recorded for quality monitoring when they talk to customer support. There is a clear pop-up message that asks for consent before continuing with this kind of processing.
Minors are not allowed to give any permissions at all. Before any consent form is shown, there are strong checks in place to make sure the person is old enough. Players who want more information about any part of authorisation or data use can get in touch with the support team through secure internal messaging. Requests relating to permission management are handled confidentially and without delay.
Account security is ensured through robust encryption methods, including TLS 1.3 protocols with 256-bit keys for all user data transmission. AES-256 technology encrypts any private information, like credit card numbers or identity verification documents, and stores it in a separate infrastructure that is not connected to front-facing systems.
Machine learning powers fraud management tools that keep an eye on transactions all the time, like when a player deposits $ or asks for a withdrawal. This makes it easy to find problems quickly without having to give out personal information, which lowers the risk of identity theft or other illegal activity.
Strict role-based permissions control who can see personal data, and these permissions are checked every month. Only team members who have been properly authorised and have gone through multi-factor authentication can see even part of a user's information. Compliance experts keep track of every interaction with the database and check it regularly to look for any problems.
Advanced intrusion prevention systems and full firewall solutions protect infrastructure from threats from outside. Regular vulnerability testing, done both internally and by outside experts, makes sure that security settings meet all known industry standards and local laws for operations in Canada.
Users should turn on two-factor authentication in their profile settings to have more control over who can access their account. Passwords must be at least a certain level of complexity, and staff members can never see them or store them in a way that can be reversed. Transfers of $ between wallets and during payments are tokenised and sent through PCI DSS-compliant payment providers, which adds extra layers of security to every transaction.
Account holders' information is only shared with outside groups in certain situations and under very strict rules. When making deposits or withdrawals in $, information may be shared with payment processors to make sure that transactions are properly verified and that the money is delivered safely. We check these partners to make sure they follow data protection rules.
Service providers hired for technical support, analytics, or fraud prevention may only be able to see certain parts of player data that they need to do their jobs. Partners can only see data that is directly related to their job, and they must agree to keep it secret through contracts that follow the rules in Canada.
Authorities or law enforcement may need to get information in order to look into illegal activity, meet legal obligations, or follow court orders. In these cases, only the information that the official body asks for will be shared, which will limit exposure as much as possible.
No marketing information is sent to outside parties for unsolicited contact unless the user has given clear permission. Players can always go to their account settings and change their data-sharing preferences.
Before any personal information is sent outside of the Canada, strict checks make sure that the destination has similar levels of data protection. Transfers are only done when they meet all the legal and privacy standards for users from Canadian.
Account holders can always check their stored information, like ID documents, transaction history, and contact information, through their secure dashboard. Here's how to access your profile information:
Customers can get a full report of all their stored personal records by sending a ticket through the support portal. The team has to respond to these kinds of questions within seven business days, as required by local data laws in Canada.
Native tools let users change information like their email address, phone number, or home address. For changes that are more sensitive, like payment methods or verification documents, users will have to go through an extra verification step to make sure they are who they say they are.
You can permanently delete your personal information. To delete your account, go to the profile menu and click on "Delete My Account," or call customer service. All of your personal information linked to your user profile, such as your payment history in $, will be safely deleted, unless Canada anti-fraud or financial rules say it has to be kept. You need to take out any money that is already in your account before you can start deleting data. Compliance officers will help you follow the steps you need to take to make sure that everything is done legally and on time. Please be aware that, according to Canada law, records of transactions that are required by law may be kept for a set amount of time.
You can use the "Privacy Requests" feature in your dashboard to exercise any rights you have over your personal information. To make things clearer, Canadian users can get help through live chat and email 24 hours a day, seven days a week.
Bonus
for first deposit
1000CAD + 250 FS
